Terms of service

Terms of Service

Effective Date: May 29, 2026

Welcome to Aura. By accessing or using our website and making a purchase, you agree to be bound by these Terms of Service.

1. General

Aura ("we", "us", "our") operates this website and sells clothing products. These Terms govern your use of our services and your purchases.

2. Use of the Website

  • You must be at least 18 years old to use this website.
  • You agree to provide accurate, current, and complete information when placing an order.
  • You are responsible for maintaining the confidentiality of your account login information.

3. Products and Orders

  • All products are subject to availability.
  • We reserve the right to refuse, limit, or cancel any order at our sole discretion.
  • Product images are for illustration purposes only. Actual colors may vary slightly depending on screen settings.
  • All prices are subject to change without prior notice.

4. Pricing and Payment

  • All prices are in Saudi Riyal (SAR) unless otherwise stated.
  • Full payment is required at the time of checkout.
  • We accept major credit/debit cards and other secure payment methods available at checkout.

5. Shipping

  • Orders are processed and shipped within 1–7 business days.
  • Delivery times are estimates only and not guaranteed.
  • Risk of loss passes to the customer upon delivery.

6. Returns and Refunds

Please refer to our Return & Refund Policy. Eligible returns must be made within 30 days of delivery.

7. Intellectual Property

All content on this website including logos, designs, text, images, and trademarks are the property of Aura. You may not copy, reproduce, or use any content without our prior written consent.

8. Prohibited Conduct

You agree not to:

  • Use the website for any illegal or unauthorized purpose.
  • Upload or transmit viruses, malware, or harmful code.
  • Attempt to gain unauthorized access to our systems.

9. Limitation of Liability

To the fullest extent permitted by law, Aura shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.